physio & care

Privacy Policy

This is an English translation provided for convenience. In the event of any discrepancy, the Slovak version of this privacy policy is legally binding.

PRIVACY POLICY

We do everything we can to make you feel safe with us, and we declare that we have adopted all appropriate technical and organizational measures to secure personal data.

Your personal data on our servers is encrypted.

Data controller

The controller of personal data under § 5(o) of Act No. 18/2018 Coll. on the Protection of Personal Data, as amended (the "Act"), is physio & care – MEDICAL CENTER® , Company ID: 47239450, with registered office at Nad lomom 2, 811 02 Bratislava, Slovakia (the "controller").

The controller's contact details are:
address: Nad lomom 2, 811 02 Bratislava, Slovakia
email: info@physioandcare.sk

What types of personal data we collect and why we need them

Requests, price quotes and enquiries from web forms
Full name
Phone number
Email

Newsletter
Email

What types of personal data we collect and why we need them (applies to the e-shop)

Website login
Email
Password

Registration and purchases on the website
Full name
Delivery address
Phone number
Email

Billing and accounting details
Business name
Billing address
Company ID
Tax ID
VAT ID

Newsletter

You can sign up to receive our newsletter by providing your personal data, thereby giving consent to its processing for these marketing purposes (information about promotions, news, sales or competitions). You can unsubscribe from the newsletter at any time by sending us an email.

Transfer of data to third countries

The controller does not intend to transfer personal data to a third country (a country outside the EU) or to an international organization.

Security of personal data

To protect your personal data, we have implemented appropriate technical, security and organizational measures in accordance with the requirements of applicable legislation. All your personal data in electronic form is stored on secured data servers.

How long we retain your personal data

We retain your personal data for the period necessary to exercise the rights and obligations arising from the contractual relationship between us and to assert claims arising from that relationship.

Personal data whose retention is necessary to fulfil our obligations under statutory regulations must be retained for the period set by the relevant legislation, regardless of any consent you have given. For tax and accounting records, this period is generally 10 years.

For marketing activities or other cases where you have given us your consent, we retain your data until your consent is withdrawn.

Your rights

In connection with the protection of personal data, you have several rights that you can exercise:

  • the right to withdraw your consent to the processing of personal data at any time
  • the right to supplement or correct personal data
  • the right to access your data
  • the right to erasure of personal data
  • the right to restrict processing
  • the right to object
  • the right to lodge a complaint
  • the right to data portability

Right to supplement and correct

If your data is incorrectly listed, you can update it directly in your user account settings, or you can contact us directly at info@physioandcare.sk and request its correction or completion.

Access to data

You have the right to ask us for an overview of the data we process about you, for what purpose, to whom we provide it, and for how long we will retain it, via email at info@physioandcare.sk.

Right to erasure of personal data

You have the right to ask us to erase the personal data we process, provided the following conditions are met, and this does not affect data we are legally required to retain (e.g. invoices):

  • the personal data is no longer needed for the purposes for which it was collected and processed
  • you withdraw the consent on the basis of which the personal data was processed, and there is no other legal basis for processing
  • the personal data was processed unlawfully
  • erasure is required to fulfil an obligation under law, a special regulation or an international treaty
  • it concerns the personal data of a person under 16 years of age

Right to restriction of processing

You have the right to ask us to restrict the processing of your personal data in the following cases:

  • you contest the accuracy of the personal data, for the period until its accuracy is verified
  • the processing of your personal data is unlawful
  • we no longer need your personal data for the purpose of processing, but you need it to assert, exercise or defend your legal claims
  • you have objected to the processing of your personal data as described above

Right to object

You have the right to object to the processing of your personal data for reasons relating to your particular situation, where the processing is carried out on the basis of our legitimate interest, including profiling based on these provisions. You also have the right to object to the processing of your personal data for direct marketing purposes.

Right to lodge a complaint

You have the right to lodge a complaint with the Slovak Office for Personal Data Protection if you believe your personal data has been processed in violation of applicable personal data protection legislation. Contact details can be found at https://dataprotection.gov.sk/uoou/sk/content/kontakt-0.

Cookies

To ensure this website functions properly, we sometimes store small data files, so-called cookies, on your device. This is common practice for most large websites.

What are cookies?

A cookie is a small text file that a website stores on your computer or mobile device while you browse it. Thanks to this file, the website retains information about your actions and preferences (such as email, language, filtering, sorting, search, shopping) for a certain period of time, so you don't have to re-enter them the next time you visit the site or browse its individual pages.

How we use cookies

This website uses cookies to remember your login, products added to the shopping cart, to better tailor ads to visitors' interests, for essential website functionality, and for statistics about website visits.

How to control cookies

You can control or delete cookies as you see fit — see wikipedia.org for details. You can delete all cookies stored on your computer, and you can set most browsers to prevent them from being stored. In that case, however, you will probably need to manually adjust some settings every time you visit the website, and some services and features will not work.

How to refuse the use of cookies

The use of cookies can be configured using your web browser. Most browsers accept cookies automatically by default.

Analytics cookies

This site uses the Google Analytics service, provided by Google, Inc. ("Google"). The Google Analytics service uses cookies.

The Google Analytics service is extended with related advertising features provided by Google, namely:

  • impression reports in the Google advertising network,
  • remarketing (displaying ads in the content network based on products viewed),
  • extended demographic reports (reporting of anonymous demographic data).

For more information about privacy, see https://support.google.com/analytics/topic/2919631?hl=en&ref_topic=1008008. To opt out of these cookies, you can install the browser add-on available at https://tools.google.com/dlpage/gaoptout.